The purpose of this privacy policy is to explain why we collect your data and how we are committed to protecting it.
SARL HOTEL LA FONTAINE is committed to protecting your personal data and privacy.
For this reason, and in application of the General Data Protection Regulation (hereinafter referred to as the “GDPR”), we hereby inform you of the conditions under which your personal data will be processed by us.
What personal data do we process?
Purposes:
We may collect and store your personal data, in particular in order to:
Process and reply to your messages, Create and manage access to your accounts, Receive and process your order, Receive and process your participation in a survey or competition, Manage your subscriptions to our newsletters, Establish and follow up the commercial relationship that may arise from your messages, Write an opinion/comment published on the site, Process your job application, Collect your payment, Ensure accounting and management, Improve our customer care and service, Manage the smooth running and personalisation of services, Send you commercial and advertising information according to your preferences, Detect attacks and take legal action against fraud, Remember your choices regarding the use of cookies, Process and respond to your requests to exercise your rights, To meet regulatory requirements in force or in the process of being adopted.
Data categories:
Contact details (e.g. surname, first name, telephone number, email address), Data relating to means of payment, Technical and location information generated as part of the use of our services.
Legal basis for processing
The processing of personal data implemented is based on:
Either with the consent of the person concerned (Article 6.1.a of the GDPR) for all processing operations which require the prior collection of consent. In online forms, required fields are marked with an asterisk. If the mandatory questions are not answered, we will not be able to provide you with the requested services.
Either for the execution of a contract or the execution of pre-contractual measures,
Either for the pursuit of a legitimate interest (Article 6.1.e of the GDPR).
Either for compliance with a legal or regulatory obligation;
Your data is kept for the duration necessary to achieve the purposes mentioned above.
The duration of retention of Customers’ personal data depends on the purpose concerned. In this context, Customers’ personal data is kept for the time necessary for completion.
of their request. In the absence of any achievement, personal data is deleted within the time limits recommended by the Commission Nationale Informatique et Libertés (CNIL), at the end of a period of three years from their collection, subject to: – the possibilities and legal obligations regarding archiving,
– obligations to retain certain data, for evidentiary purposes, and/or anonymization of
these.
The Customer’s personal data collected and processed, for the purposes of executing offers, are kept
for the duration necessary for the management of the contractual relationship.
By way of derogation, the personal data required to establish proof of a right or a contract are archived in accordance with legal provisions (5 or 10 years after the end of the commercial relationship depending on the case).
Who are the recipients of your data?
Your personal data is intended for SARL HOTEL LA FONTAINE.
Our internal services: They are processed by staff from our various departments such as the sales department or the department in charge of IT security., Trusted companies or people: they process your information for us for the purposes stated above, in accordance with our instructions as described in our Privacy Policy and any other cases of appropriate use in terms of confidentiality and security., Technical subcontractors: Personal data concerning you may be transferred to our subcontractors -technical contractors (within the meaning of article 4.8 of the GDPR) in a strictly supervised manner. In the event of a transfer, we ensure that subcontractors comply with the GDPR and take technical and organizational measures to guarantee data protection (art. 28 of the GDPR).
Traffic analysis (like Google Analytics), Advertising provider (like Google Ads).
We sometimes need to allow our partners to process, on our behalf, the personal information we hold about you for the purposes set out in this policy or for any other reason required by law.
The personal data of Customers collected is hosted in France.
In the case of using a service provider located outside the European Union, we undertake to verify that appropriate measures have been put in place so that personal data benefits from an adequate level of protection.
How does SARL HOTEL LA FONTAINE preserve the security of your data?
We put in place all organisational and technical measures to ensure an appropriate level of security for your personal data, and in particular to prevent any loss of confidentiality, integrity or accessibility.
We frequently back up data and put in place technical and organisational measures to ensure that customers’ personal data is kept securely for as long as is necessary for the purposes for which it is to be used.
What are your rights over your personal data?
In accordance with the Applicable Regulations, you have the following rights:
A right of rectification: you have the right to obtain the rectification of inaccurate data concerning you. You also have the right to complete incomplete data concerning you, by providing a supplementary declaration. If you exercise this right, we undertake to communicate any rectification to all recipients of your data,
A right of erasure: in certain cases, you have the right to obtain the erasure of your data. However, this is not an absolute right and we may for legal or legitimate reasons retain this data.
A right to limitation of processing: in certain cases, you have the right to obtain limitation of the processing of your data,
A right to data portability: you have the right to receive your data that you have provided to us, in a structured, commonly used and machine-readable format, for your personal use or to transmit it to a third party of your choice. This right only applies when the processing of your data is based on your consent, on a contract or when this processing is carried out by automated means,
A right to object to processing: you have the right to object at any time to the processing of your data for processing based on our legitimate interest, a mission of public interest and those for commercial prospecting purposes. This is not an absolute right and we may for legal or legitimate reasons refuse your opposition request,
The right to withdraw your consent at any time: you can withdraw your consent to the processing of your data where the processing is based on your consent. Withdrawal of consent does not compromise the lawfulness of processing based on consent given before such withdrawal,
The right to lodge a complaint with a supervisory authority: you have the right to contact your data protection authority to complain about our personal data protection practices,
In application of the GDPR, the conditions for exercising these rights may vary depending on the basis of lawfulness of the processing mentioned in the first paragraph.
We will respond to any exercise of rights as soon as possible and in any event within 30 days of receipt of the request.
We reserve the right:
To request proof of the identity of the applicant in the event of reasonable doubt regarding the latter, in order to respect its obligation of confidentiality,
To extend the response deadline by two months, then informing the applicant of this extension and the reasons for the postponement within one month of receipt of the request,
To refuse to respond to an exercise of rights if it was considered abusive (given their number, their repetitive or systematic nature).
Who to contact for all GDPR-related inquiries?
To exercise your rights, please contact us:
SARL HOTEL LA FONTAINE
161 Chemin de la Fontaine,
74310 LES HOUCHES – CHAMONIX
FRANCE
lafontainehotel@orange.fr
+33 6 89 32 93 34
Director of publication: Chrystelle Verdier
Reservation of modification of the Data Protection Policy
This Privacy Policy may change from time to time. It is based on a free template that can be downloaded from https://donnees.net. As we are constantly developing our services, we reserve the right to modify this Privacy Policy, in accordance with the legal provisions in force. Any changes will be published on this document in due course. We advise you to check this page regularly for any changes or updates to our privacy policy.
Cookies Policy
What is a “cookie”?
Cookies are small text files that a website saves on your computer or mobile device when you visit the site.
They make your online experience easier by saving browsing information. Using cookies, sites can keep you logged in, remember your site preferences, and serve you personalized content. Cookies can also be used to compile browsing experience statistics and to show targeted advertisements.
In general, cookies can be classified by:
Domain :
First-party cookies are issued by a website that a user visits directly.
Third-party cookies are not created by the website visited, but by a third party such as Google Analytics, DoubleClick, Facebook, Twitter, LinkedIn, Youtube, Vimеo, etc.
Objective :
Strictly necessary cookies are required for the website to function properly.
Preference cookies allow a website to remember choices you have made in the past.
Statistics cookies help the website owner to collect statistical data and understand how visitors interact with the website.
Marketing cookies track user online activity to help advertisers deliver more relevant ads.
Duration :
Session cookies which are deleted when the user closes the browser.
Persistent cookies that remain on the user’s device for a certain period of time.
What cookies and trackers do we use?
Strictly Necessary cookies
Cookie key Domain Path Cookie type Expiration Description
PHPSESSID
First-party Session Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
Performance cookies
_gid
First-party 1 day This cookie is set by Google Analytics. It stores and update a unique value for each page visited and is used to count and track pageviews.
_gat
first-party 1 minute This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites.
_ga
First-party 2 years This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
Targeting cookies
Cookie key Domain Path Cookie type Expiration Description
YSC
More info .youtube.com / Third-party Session This cookie is set by YouTube to track views of embedded videos.
VISITOR_INFO1_LIVE
More info .youtube.com / Third-party 6 months This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface.
Your cookie preferences
When you access the site for the first time, a cookie banner offers you the option of accepting or refusing Cookies that are not essential to the operation of the site. You may refuse or deactivate Cookies at any time, with the exception of those necessary for the stable operation of the site. You can change your cookie management preferences at any time.
