{"id":4997,"date":"2020-12-28T17:34:52","date_gmt":"2020-12-28T16:34:52","guid":{"rendered":"https:\/\/fontaine-chamonix.com\/general-conditions-of-sale\/"},"modified":"2024-12-10T12:24:49","modified_gmt":"2024-12-10T11:24:49","slug":"general-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/fontaine-chamonix.com\/en\/general-conditions-of-sale\/","title":{"rendered":"General conditions of sale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4997\" class=\"elementor elementor-4997 elementor-972\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-dce-background-image-url=\"https:\/\/fontaine-chamonix.com\/wp-content\/uploads\/2024\/12\/bg-cgv.jpg\" class=\"elementor-element elementor-element-3ca0faf e-con-full e-flex e-con e-parent\" data-id=\"3ca0faf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div data-dce-title-color=\"#FFFFFF\" class=\"elementor-element elementor-element-75da701 elementor-widget elementor-widget-heading\" data-id=\"75da701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General conditions of sale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77bcc13 e-con-full e-flex e-con e-parent\" data-id=\"77bcc13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ef8ba0 elementor-widget elementor-widget-shortcode\" data-id=\"4ef8ba0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Accueil<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dea7f7 e-con-full e-flex e-con e-parent\" data-id=\"5dea7f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-31c193f e-con-full e-flex e-con e-child\" data-id=\"31c193f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfdf8e6 elementor-widget elementor-widget-text-editor\" data-id=\"cfdf8e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>These <strong>General Terms and Conditions of Sale<\/strong> apply, without restriction or reservation, to all purchases of hotel room reservation services and related services offered by H\u00f4tel La Fontaine to consumers and customers on the Hotel&#8217;s website.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-title-color=\"#212028\" class=\"elementor-element elementor-element-c96e7b4 elementor-widget elementor-widget-heading\" data-id=\"c96e7b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Referral to the Consumer Mediator<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2d0b48 elementor-widget elementor-widget-text-editor\" data-id=\"b2d0b48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In the event of an unresolved dispute with Hotel La Fontaine, in accordance with <strong>Articles L. 616-1 and R. 616-1 of the French Consumer Code<\/strong>, the customer is entitled to refer the matter to the Tourism and Travel Ombudsman, in order to try, with his or her help, to find an amicable resolution to the dispute.<br \/>\nThe contact details are as follows:<br \/>\n<strong>M\u00e9diateur Tourisme Voyage<\/strong>,<br \/>\nMTV M\u00e9diation Tourisme Voyage<br \/>\nBP 80 303<br \/>\n75823 Paris Cedex 17<\/p>\n<p>Details of how to contact the Ombudsman are available on the following website: <a href=\"http:\/\/www.mtv.travel\/\" rel=\"noopener\" target=\"_blank\">www.mtv.travel<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-title-color=\"#212028\" class=\"elementor-element elementor-element-baa2c74 elementor-widget elementor-widget-heading\" data-id=\"baa2c74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Changes \u2013 Cancellation of reservation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b6053d elementor-widget elementor-widget-text-editor\" data-id=\"4b6053d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pursuant to<strong>Article 221-28 of the French Consumer Code<\/strong>, the customer may not take advantage of the 14-day cooling-off period. Reservations made on the H\u00f4tel La Fontaine website cannot be modified during your stay.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-title-color=\"#212028\" class=\"elementor-element elementor-element-eb9ab16 elementor-widget elementor-widget-heading\" data-id=\"eb9ab16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pre-contractual information \u2013 Customer acceptance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afc64a7 elementor-widget elementor-widget-text-editor\" data-id=\"afc64a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Understandable, these General Terms and Conditions of Sale and all the information listed in<strong>Article L. 221-5 of the French Consumer Code<\/strong>, and in particular the following information :<\/p>\n<ul>\n<li>the essential characteristics of the Services, taking into account the communication medium used and the Service concerned ;<\/li>\n<li>the price of the Services and related costs;<\/li>\n<li>in the absence of immediate performance of the contract, the date or deadline by which the Service Provider undertakes to provide the reserved Services;<\/li>\n<li>information relating to the identity of the Service Provider, its postal, telephone and electronic contact details, and its activities, if this is not apparent from the context,<\/li>\n<li>information relating to legal and contractual guarantees and how they are implemented;<\/li>\n<li>the functionalities of the digital content and, where applicable, its interoperability;<\/li>\n<li>the possibility of recourse to conventional mediation in the event of a dispute;<\/li>\n<li>information on important contractual terms and conditions.<\/li>\n<li>the means of payment accepted.<\/li>\n<\/ul>\n<p>The fact that a natural person (or legal entity) makes a reservation on the Hotel&#8217;s Internet site implies full and unreserved acceptance of these General Terms and Conditions of Sale and an obligation to pay for the Services ordered, which is expressly recognised by the Customer, who waives, in particular, the right to rely on any contradictory document that would be unenforceable against the Service Provider.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-title-color=\"#212028\" class=\"elementor-element elementor-element-ae59ff9 elementor-widget elementor-widget-heading\" data-id=\"ae59ff9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Consumer information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15fe16c elementor-widget elementor-widget-text-editor\" data-id=\"15fe16c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>H\u00f4tel La Fontaine is bound by the guarantee of conformity of the services, under the conditions set forth in <strong>Articles L. 111-2. of the French Consumer Code<\/strong>, without prejudice to any additional contractual guarantee that may be specifically agreed between the parties, outside of these general terms and conditions, pursuant to a written contract duly signed by the parties.<\/p>\n<p>The services marketed by the H\u00f4tel La Fontaine consist, within the framework of a contract with the establishment, in the provision of rooms, the essential characteristics of which are presented on the fontaine-chamonix.com website, with or without breakfast services and other additional services related to temporary accommodation. In accordance with the provisions of<strong>article L. 111-1 of the French Consumer Code<\/strong>, these services are listed on the fontaine-chamonix.com website.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-title-color=\"#212028\" class=\"elementor-element elementor-element-d548b0b elementor-widget elementor-widget-heading\" data-id=\"d548b0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Legal information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbd70c3 elementor-widget elementor-widget-text-editor\" data-id=\"fbd70c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with the provisions of <strong>Articles 6-III and 19 of Law No. 2004-575 of 21 June 2004<\/strong> on Confidence in the Digital Economy, known as the L.C.E.N., users and visitors to the fontaine-chamonix.com website are hereby informed of the present legal notice on this page, users of and visitors to the fontaine-chamonix.com website are <a href=\"https:\/\/fontaine-chamonix.com\/en\/legal-notices\/\">hereby<\/a> informed of the present legal notice.<br \/>\nThe H\u00f4tel La Fontaine website can be accessed at the following address: <a href=\"https:\/\/fontaine-chamonix.com\/en\/\" rel=\"noopener\">fontaine-chamonix. com.com<\/a>.<br \/>\nAccess to and use of the website are subject to this &#8220;Legal notice&#8221; detailed on the following page &gt;&gt; <a href=\"https:\/\/fontaine-chamonix.com\/en\/legal-notices\/\">legal notice<\/a> and to the applicable laws and\/or regulations.<\/p>\n<p>Connection, use and access to this Site imply full and unreserved acceptance by the Internet user of all the provisions of this <a href=\"https:\/\/fontaine-chamonix.com\/en\/legal-notices\/\">Legal Notice<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General conditions of sale These General Terms and Conditions of Sale apply, without restriction or reservation, to all purchases of hotel room reservation services and related services offered by H\u00f4tel La Fontaine to consumers and customers on the Hotel&#8217;s website. Referral to the Consumer Mediator In the event of an unresolved dispute with Hotel La [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":4792,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4997","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/fontaine-chamonix.com\/en\/wp-json\/wp\/v2\/pages\/4997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fontaine-chamonix.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fontaine-chamonix.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fontaine-chamonix.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/fontaine-chamonix.com\/en\/wp-json\/wp\/v2\/comments?post=4997"}],"version-history":[{"count":3,"href":"https:\/\/fontaine-chamonix.com\/en\/wp-json\/wp\/v2\/pages\/4997\/revisions"}],"predecessor-version":[{"id":5000,"href":"https:\/\/fontaine-chamonix.com\/en\/wp-json\/wp\/v2\/pages\/4997\/revisions\/5000"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fontaine-chamonix.com\/en\/wp-json\/wp\/v2\/media\/4792"}],"wp:attachment":[{"href":"https:\/\/fontaine-chamonix.com\/en\/wp-json\/wp\/v2\/media?parent=4997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}